Privacy Policy
Overview:
Effective Date: September 2024
At All About Ecom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase eBooks, or use our professional services. By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide you with a better experience and to fulfill orders or service requests. This information may include:
- Personal Details: Name, email address, phone number, billing/shipping address.
- Account Information: Username, password, and other information you provide when creating an account.
- Payment Information: Payment details (e.g., credit card information) through secure third-party payment gateways.
- Usage Data: IP address, browser type, operating system, pages visited, and actions on our website.
- Cookies: We use cookies to improve user experience, track preferences, and analyse site traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill your eBook purchases and service requests.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing: To send promotional emails about new products, services, or special offers (with your consent).
- Website Improvement: To monitor website traffic and usage patterns for analytics and performance optimisation.
- Account Management: To maintain and manage your user account.
- Legal Compliance: To comply with applicable laws and protect our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your information with third-party providers who assist us with payment processing, marketing, or website hosting.
- Legal Requirements: We may disclose your information if required by law, court order, or government request.
- Business Transfers: In the event of a merger, sale, or acquisition, your personal information may be transferred to the new owner.
4. How We Store and Protect Your Information
We take reasonable precautions to protect your personal data from unauthorised access, loss, or misuse. This includes:
- Encryption: Sensitive information like payment data is encrypted.
- Access Controls: We limit access to personal information to employees and partners who need it for business purposes.
- Third-Party Security: We use reputable third-party service providers who follow industry standards for data protection.
5. Your Data Rights
You have the following rights regarding your personal information:
- Access and Correction: You can access, update, or correct your personal information by logging into your account.
- Data Deletion: You can request that we delete your personal data, subject to legal or business-related obligations.
- Marketing Preferences: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email.
- Cookies: You can manage or block cookies using your browser settings.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track visitor behaviour, and analyse site performance. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
8. International Data Transfers
If you are accessing our website from outside United Kingdom, please note that your data may be transferred to, stored, and processed in United Kingdom. By using our website, you consent to the transfer of your information to these locations.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: hello@allaboutecom.com
By using the All About Ecom website, purchasing eBooks, or engaging our professional services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Thank you for trusting All About Ecom!