Frequently Asked Questions
Overview:
1. What types of products and services does All About Ecom offer?
We offer digital eBooks focused on business, e-commerce, and marketing, along with professional services such as business consulting, website design, and social media marketing.
2. Are all products on All About Ecom digital?
Yes, all products are digital downloads. You’ll receive instant access to your eBooks upon completing the purchase.
3. How do I access my purchased eBooks?
After completing your purchase, a download link will appear on the confirmation page, and a copy will also be sent to your email.
4. I can’t find my download link. What should I do?
If you didn’t receive your download link, check your spam or junk folder. If you still can’t find it, contact us at hello@allaboutecom.com, and we’ll resend the link.
5. How do I download my eBook?
Click the download link sent to your email or provided on the confirmation page. If you encounter any issues, contact us for assistance.
6. My download link isn’t working anymore. What should I do?
Download links may expire or have limited use. If your link no longer works, please email us at hello@allaboutecom.com, and we will provide a new one.
7. When will my order arrive?
Since all of our products are digital, you will receive your order instantly upon purchase. If you experience delays or issues, contact us for support.
8. I used the wrong email when purchasing. Can you help?
Yes! Please contact us at hello@allaboutecom.com with your order details and the correct email address, and we will update your information.
9. Can I get a refund if I change my mind after purchasing an eBook?
All sales are final due to the nature of digital products. However, we can offer a complimentary exchange for another product. Email hello@allaboutecom.com if you’re not satisfied with your purchase.
10. Can I share or resell the eBooks I purchase?
No. All eBooks are for personal use only. Redistribution, sharing, or resale is prohibited and may result in legal action.
Thank you for choosing All About Ecom! For further inquiries, contact us at hello@allaboutecom.com.